Check-in time and policies
Check-in time
3:00 pm
Check-out time
12:00 noon
Early arrivals and late departures
If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the Hotel. If you choose not to reserve, we will be glad to store your bags and make our spa facilities available for you to freshen up.
Guaranteed reservations and deposits
At Dona Margarita, a guaranteed reservation assures you of a room even if you check in late (after 6:00 pm). If a room is not available, we will arrange your accommodation in another hotel at our expense, and provide transportation to and from
Dona Margarita as reasonable. All reservations made through the web site must be guaranteed to a major credit card. Certain arrival dates and rates may require a deposit. Please check for full deposit requirements at time of booking.
Cancellation policy
Cancellations for a hotel room reservation must be received 24 hours prior to 6:00 pm on the expected day of arrival, with the exception of reservations for the Ambassador Suite, for which a 48-hour cancellation policy applies. If cancellation of a guaranteed reservation is not received by the required date, the Hotel will charge for one night's accommodation. For details of cancellation policies and deposit requirements, please check at time of booking.
Credit cards
The following cards are accepted at the Hotel:
- Metrobank: Popular credit card products from Metrobank are the M Lite MasterCard and M Free MasterCard. The M Lite credit card has low finance charges, aimed at frugal people. While the other card has premium benefits, such as no annual fees and extended credit limits.
- Citibank: The bank offers Philippines credit cards with special reward programs, such as air miles, cash back, membership privileges and fuel surcharge waiver. Some of the popular credit cards from Citibank are Rustan's Card, PremierMiles Card, Shell Visa, Platinum Visa and Cash Back Card.
- HSBC: HSBC has a platinum range of credit cards for valued customers. However, the classic and gold cards with rewards benefits are also available for regular customers.